Terms of Service
This Terms of Service Agreement (the "Agreement") is entered into by and between BL20 LLC (the “Company”), , and the undersigned customer ("Customer" or "you"). This Agreement governs the terms and conditions of the services provided by the Company to the Customer.By signing below, you confirm your agreement to the terms and conditions outlined in the agreement.
If you have any questions or require further clarification, please reach out to us at 866-441-1067. Your acceptance will be considered as an acknowledgment of understanding and agreement of the services ordered. The customer acknowledges that they have read, understood, and agree to the terms and conditions outlined in this Agreement. This agreement is designed to make sure you’re completely satisfied and provide contact information should you wish to cancel or temporarily suspend your service(s). For billing or cancellations please call 866-441-1067 or email support@rapidguardpro.com should you want or need to cancel service(s). It’s important to read and understand your obligations under this agreement, including how to discontinue service and any penalties involved in doing so. It is the customer’s responsibility to keep current with billing, always having at least one active service with the company. If for whatever reason a customer’s subscription to qualifying services is canceled or suspended, they authorize Rawsaw Services International Inc. to charge the applicable charges to the payment file(s) provided.
1. SERVICES PROVIDED
a. Initial Order: The Company agrees to order residential services offered to the Customer and will make its best effort to procure these services on behalf of the Customer.
b. Monthly Service plans. As a client of the Company, you agree to our monthly service plans, currently $9.99 for 2 service or $14.99 for 3+ service. This will be billed to your credit or debit card monthly. This service will provide you with guidance, analysis, and consultation of what services are available for the Company to procure any residential services for the Customer. These would be within the Customer's best interest for price and quality with all of our vendors and partners. We will facilitate each service including but limited to internet, TV, security, home automation, cell phones, home phones, and energy currently. If you would like to opt out of or cancel this enrollment, you must call RGP at 866-441-1067 or email support@rapidguardpro.com
2. TERM
a. There is no term you can cancel anytime.
b. Monthly service plans are month to month and may be canceled at any time without penalty by calling 866-441-1067 or email support@rapidguardpro.com.
3. INITIAL FEES
a. Setup fees (if any) are due before an order is procured or placed and is nonrefundable.
4. BILLING AND PAYMENT(S):
The customer agrees to pay the equipment fees and the monthly service plan fees within thirty (30) days of the effective date of termination. Failure to pay within the specified period will result in additional charges, including but not limited to interest and any collection costs. The customer authorizes the Company to collect payment via the credit card or debit card used while placing the order(s). If a payment isn’t rendered within 14 days, then the Company may take legal action, involve a collection agency, or pursue other means to collect the outstanding debt. The Customer is responsible for any costs associated with collecting overdue payments, including but not limited to collection agency fees and legal fees. After 14 days the Company could report non-payment to credit bureaus, which may impact a customer's credit score.
5. DISPUTE RESOLUTION:
In the event of a dispute regarding the assessment of damages or repair/replacement costs, both parties agree to engage in good-faith negotiations to resolve the matter. If an amicable resolution cannot be reached, the dispute shall be resolved by the dispute resolution procedures outlined in this Agreement.
6. NOTICE OF PRICING CHANGES:
In the event the Company decides to modify the month-to-month pricing, the Company agrees to provide the Client with written notice at least ten (10) days before the effective date of the proposed changes. Such notice may be delivered through electronic communication, including but not limited to email, or by text message.
7. CLIENTS RIGHT TO TERMINATE:
Upon receiving notice of a pricing change, the Client reserves the right to terminate this Agreement within the five (5) day notice period if the Client does not agree to the modified pricing. Termination must be communicated in writing or texting to the Company within the specified notice period.
8. ACCEPTANCE OF MODIFIED PRICING:
If the Client continues to use the services after the expiration of the ten (5) day notice period, it shall be deemed as an acceptance of the modified pricing, and the Client shall be billed accordingly.
9. REVIEW OF PRICING CHANGES:
The Company commits to periodically reviewing and assessing its pricing structure to ensure fairness and competitiveness in the market. Any adjustments made will be reasonable and reflective of the value provided by the services.
10. LIMITATION OF LIABILITY
Company's liability for damages arising out of or related to this Agreement shall be limited to the amount paid by Customer under this Agreement during the previous month preceding the event giving rise to the liability.
11. AMENDMENTS
This Agreement may be amended only in writing and signed by both parties.
12. GOVERNING LAW
This Agreement shall be governed by and construed by the laws of the state of Nevada, without regard to its conflict of law principles.
13. MISCELLANEOUS
Any notices required or permitted by this Agreement shall be in writing and delivered by certified mail, return receipt requested, or by a nationally recognized overnight courier service.
The company's Website is www.rapidguardpro.com.
The company's Website Privacy policy can be found here. Privacy Policy.